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Cancellation policy
- Guest may cancel their Booking until 7 days before the production/event start time & will receive a full refund (including all fees) of their Booking Price.
- Guest may cancel their Booking between 7 days & 24 hours before the production/event start time & receive a 50% refund (excluding fees) of their Booking Price.
- Bookings cancellation submitted less than 24 hours before the Production/Event start time are not refundable. See Cancellation policy
Production/Event Insurance
- It is recommended for any Production/Event for the booking guest to purchase an insurance policy. However, locations may choose to accept uninsured bookings on a case-by-case basis. Locations may also request to collect a security deposit. In all cases, the booking guest is responsible for leaving the property in the condition that it was given to them. In the event of damage or claims, the booking guest agree to pay the cost of repairs or any damage. View our terms of service.
- We require that insured productions maintain a policy with a minimum of $1,000,000 in commercial general liability. We reserve the right to request a higher amount in special circumstances. Check with your local authority for permit requirements!
- If you need insurance coverage you can purchase via our third-party provider.
Earn $50 for referrals
- Share your referral link to give a $50 discount to friends & followers. When they book their first space, you'll earn a $50 credit.
- This offer is only valid for new Catalani Locations users & bookings over $150.