Help Center

Frequently Asked Questions

Everything you need to know about listing your property and booking locations.




Is my personal information shared publicly? How is it protected?

No personal information is ever shared on your listing or provided to any producer without your explicit consent.

Your listing displays your first name, photos & videos of your space, property features, and a neighborhood map β€” but never your exact address.

All data is completely optional. You are in full control of what appears on your profile and can update or remove it at any time.

Can a production company contact me directly?

Production companies and event planners can send booking inquiries through the platform’s secure messaging system. Your contact details β€” phone, email, or exact address β€” are never revealed until you approve a booking and choose to share them.

What will I get paid for hosting a production or event?

Your rate is entirely up to you. You decide the minimum you’re willing to accept, and all bookings are optional β€” you are never obligated to accept any request.

We encourage flexibility. Evaluating requests case-by-case can lead to more bookings and lasting relationships with production companies.

You can adjust your pricing seasonally or based on market conditions at any time. You are always in total control.

Can I charge a security deposit?

Yes. You can set a security deposit to cover minor damage or overtime charges. It is returned to the renter after the shoot or event once you verify everything is in order.

Listing is free β€” but what is the platform fee?

Creating and maintaining your listing is completely free. Platform fees only apply when a booking is confirmed:

9% platform fee charged to the host
9% platform fee charged to the renter / guest

There is no cost to you simply for being listed on the platform.

What do I need to create a listing?

Photos (and optionally video) of your space, a brief description of its features, and your desired rate. All information is optional β€” you control exactly what appears on your listing.

How am I protected from damages, accidents, or fires?

Every person or company booking your property must be fully insured and provide a certificate of insurance listing your property on their policy β€” before access is granted.

You are named on their insurance policy before anyone steps foot on your property.

You may also charge a security deposit for minor damage or overtime, returned after your post-event inspection.

What happens if damage exceeds the security deposit?

Since renters are required to list your property on their insurance policy, damage beyond the deposit can be addressed through their insurance claim. We strongly recommend documenting your property’s condition before and after every booking with photos and video.

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